If your management strategy includes the following three things, you’re well on your way to better performance:
1. Establish clear goals:
What does average performance look like? What about above average? What about below average? You must define and get agreement on these standards in advance in order to have an effective and fair management strategy.
2. Establish clear rewards:
What benefit do your employees get by performing well? Are they constantly being reinforced for the little things that they do correctly? Rewards need to be timely and consistent in order to produce positive results.
3. Establish clear consequences:
What consequence is there for poor performance? What happens if someone performs poorly for several weeks or months? Consequences also need to be timely and consistent in order to produce strong results.