Tuesday, June 2, 2009

Getting Past the Gatekeeper

In our mastermind session today we had a discussion about getting past the gatekeeper. Here are some of the ideas I shared:

· 70% is how you sound and 30% is what you say.
· It is important to be polite but directive.
· Sound like an insider, not a salesperson.

Here's a cheat sheet:

1. SOUND LIKE AN INSIDER:
Hi this is _________ _________ calling for Bob.

2. IF QUESTIONED:
The call is regarding a confidential matter that I need to discuss with Bob.

3. IF ASKED WHAT KIND OF COMPANY YOU ARE:
We are a consulting firm called ABC Associates.
.